Questions?
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What items do you load first onto the truck?
- Each layer starts with the big, heavy items— things like chest of drawers, fridges, or anything bulky. They go at the bottom of the truck, and we cover them with blankets to keep them safe.
- On top of the heavy “base” items, we load boxes and anything stackable. These fit in snugly and help fill the space.
- At the very top of each layer, we put the more fragile or awkward-to-stack items— things like lamps, chairs, or anything that needs a little extra care.
How do I book a move with Ultimove?
You can easily book a move with us by filling out the form on our website or giving us a call. We’ll schedule a time that suits you and provide a detailed quote based on your moving requirements.
How much notice do I need to give for booking a move?
We recommend booking at least 1-2 weeks in advance, especially during peak moving seasons. However, we do our best to accommodate last-minute moves whenever possible.
What areas do you serve?
Ultimove is based in Crows Nest and proudly serves the Greater Sydney areas. We also provide moving services to regional locations and interstate, ensuring a smooth relocation experience no matter where you’re heading.
Is everything included in the price?
Yes, our hourly rate includes all services, such as furniture assembly, and necessary equipment like protective blankets, trolleys, and shrink wrap. We have no hidden fees. The only additional charges may apply for extra heavy items (over 80kg) or jobs requiring special techniques, like lifting heavy items over a balcony.
Do you offer insurance for my belongings during the move?
Unfortunately we can't provide direct insurance, but customers can book coverage for individual jobs through third-party companies. We’re happy to provide more details on this. However, Ultimove holds goods-in-transit and public liability insurances for added protection.
Can you help with furniture assembly and disassembly?
Absolutely! Our team is trained to disassemble and reassemble furniture as needed, making sure your larger items are safely transported and set up at your new location.
What items are you unable to move?
While we handle most household items, there are certain hazardous materials (like flammable liquids or chemicals) that we cannot transport due to safety regulations. We’ll provide a detailed list of restricted items when you book your move.